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Clothing and Shoe Returns

EXTENDED FREE RETURNS Clothing & Shoe Returns (non-faulty)

The goods must be returned in their original condition and packaging and must be returned within 30 days of purchase. Please enclose a covering note with name, address, date of order and order number, a copy of your order confirmation that would have been sent by email would help. Please note that any free gift received must also be returned in order to receive a full refund.

Please state your preference for either refund or exchange

Free Returns Policy T&Cs:
Free returns for UK mainland addresses only
Goods must be unused and in their original condition and packaging.
Must be returned within 30 days of purchase
Maximum 3 clothing items or 2 pairs of shoes returned per customer- any extra items sent back using our return services will be charged at £5.99 each unless returned at your own cost
Maximum 4 free return items per customer/household per month
Return parcel must be within size limit of 61 x 46 x 46 cm and weigh less than 20kg




If your purchase does not fit or is not to your liking we offer an easy, low cost and FREE return service through our courier DPD

Please state your preference for either refund or exchange and allow 4-5 working days for your return to be processed.




Self return

Simply arrange to return your items to our address below at your own cost, please print a copy of your original order confirmation email or include a covering note stating if you would like a refund or exchange. Please use an insured service as we cannot be responsible for goods lost in transit. Click here for our returns T+Cs

Faulty goods

All our goods are supplied by us with the full backing of the manufacturers 12 month warranty, this can in some cases such as golf shoes be a limited warranty which means adjustment may be made for fair wear and tear etc.
Please contact us by phone or email prior to returning any faulty goods to us. It would speed up the process if you are able to email your order number and a photo showing the item along with a photo showing a close up of the fault if appropriate.

This does not affect your statutory rights.


The return address for all goods is :

1/2 Clive Parade

Maxwell Road

Northwood, Middlesex



Tel: 01923 836059