The first and most important thing about caring for your Powakaddy battery is to keep it on charge constantly when not in use, even when thats for months on end! The later Powakaddy chargers have a trickle mode which just keep it gently topped up to help to extend its life. It is also important to make sure your battery is put on charge as soon after playing as you can, don't leave it lying around discharged as this will shorten its life.
It is vital that an official Powakaddy charger is used as this gives precisely the right output to keep it in perfect condition, using another brand of battery will also invalidate the warranty. It is always worth getting the output of your charger checked from time to time by a Powakaddy approved service centre to ensure it is working correctly.
Always avoid charging the battery on a cold floor, particularly a concrete garage floor as this will again cause a reduced lifespan.
Lead acid batteries are available in 3 different sizes from the 20amp slimline 18 hole battery to the 30amp 36 hole battery, the Powakaddy charger will work with all 3 types just the same.
Lithium batteries are treated just the same way as the lead acid and whilst they are considerably more expensive they are not only much lighter but have a much increased lifespan.
Powakaddy lead acid batteries have a 1 year warranty and the lithiums carry a 2 year guarantee. Should your battery develop a problem within the guarantee period take it a long to your nearest service agent along with your charger, they will test it (normally overnight) and if found to be faulty will be able to replace it straight away. It does not matter where the battery was purchased from as long as you have the receipt.
Should the agent find no fault with either then the next step is to get your trolley inspected to see if that is at the root of the problem.
Generally we would expect a lead acid battery to last a minimum of 18 months during normal use but following the correct charging procedure should improve on this. The lifespan of a Powakaddy battery can also be shortened if it is unused for a long period of time, they are best being used regularly for 18 holes.